1. What are Myanmar Net Account Cards?
Scratch cards for using the Internet which includes Myanmar Net Account Number and Password and also those Accounts can be used again by topping up.
2. How many devices can be connected with an account card?
Each account card can be used by one device.
3. Places to buy Myanmar Net Account Cards and Top-up Cards?
Myanmar Net scratch cards can be bought at Myanmar Net Stores, Resellers, and Nearby Convenience Stores.
4. How to check Account usages?
Account usages can be checked at Myanmar Net application (or) www.myanmarnet.com after connecting to Myanmar Net Wi-Fi.
5. What is Auto Buy?
Automatically buying the chosen pack after current internet pack is used-up for the convenience of Customers.
6. How to stop Auto Buy?
When buying for the pack, uncheck the Auto Buy at the bottom of the appeared message.
7. How to look for a MAC Address?
MAC Address (or) Wi-Fi Address can be looked at “Setting>About Device”. (eg. 77:33:C2:09:55:3A)
8. What to do after forgetting the Account password?
Please contact Myanmar Net Customer Service.
9. What if the Top-up Card password couldn’t be used after buying?
Please contact Myanmar Net Customer Service at 09 76555 8440 / 8441 (8 am to 5:00 pm), Chatbots from Myanmar Net Application or Myanmar Net Website www.myanmarnet.com and email to cs@myanmarnet.com.